Jean F, I too work in a somewhat rural area. I love Eric’s program and there is no way I could offer the quality of service that I do without this. I don’t think geographic location has much bearing on business. Most of my clients have already dealt with tax resolution companies from of state and have been burned. It helps being truly paperless and I use Canopy and Google Drive a lot. I have a lot of clients I’ve never met from all over the place. I think the only drawback of not meeting tax resolution clients is you won’t get the hugs and kisses that come from happy clients! Seriously, I’ve never seen a happier client than one you saved from the IRS. I had a client hugging me like crazy the other day. That NEVER happens with 1040 work.