I will do the transcripts on the individuals.
All that is left is penalties & interest and he doesn’t have reasonable cause for other quarters. Until October 2018 he thought that QBO was transmitting his taxes electronically. QBO would pop a box up when the federal and state taxes were due and ask if he wanted to pay his taxes so he clicked yes. He did not know that he had to take additional steps in the software to epay thru QBO.
The client was not reconciling his bank account regularly so he had no clue that the payments were not coming out. I thought he had paid all his payroll taxes at first glance because nothing looked past due in Quickbooks online. It wasn’t until I went deeper that I discovered and identified the issues.