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Will, I have not noticed this. My first thought is that the transcripts are lagging behind reality. The IRS does not update its transcripts in real time but through batch processing so it can take some time before they reflect a transaction. The only other thought I had is could they be in a PPIA and the IRS is using the default notice to get them to update the financial.
If you are unsatisfied with the answer on the Collection line you could file a 911 with the advocate, but right now those would be my two guesses, and most likely the PPIA one if they are compliant and am still getting a default notice.