Reply To: Contacting IRS During COVID 19 Closure

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#42517
Joe Orabona
Participant

When you call into ACS, either directly or through PPS, you immediately get a message saying phone support is not available.

Liaison just called me back. Basically said there’s nothing she can do. She told me to call ACS because she didn’t realize they’re not taking calls. Then told me to call TAS which I did yesterday. She did say that she’d look into any other options that may be available but didn’t sound overly optimistic. I’ll update when/if TAS gets back to me.