I came here looking for the exact same information! I’m not a new EA and have had my CAF since 2007 but am new to the representation side of things. I submitted a couple of POAs online a few weeks ago and am getting failed CAF checks for them as well.
When I log into e-services and TDS, it gives me the option to select as an Individual or my company. When I select my company, it allows me to access TDS (and thus the failed CAF checks) but when I select Individual, it says I’m not authorized.
Why can’t I figure this out? LOL