LT11 client claims that he has been trying to call IRS to find out how much and how to pay. I have partially filled out the 12153 and 2848’s for him and his spouse to fill out so that I can represent him. Not sure why taxpayers think that now is time to finally pay. UGH! I have been asking what the date is on the letter and what amount is due. I have an appointment with him and spouse on Tuesday. This is my first client and the 2nd day in the Mastermind group. I feel confident after just the first two deep dive sessions that I can explain the process to them and get them into compliance and get this issue resolved. Thanks Eric!