Michael Duffy

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  • in reply to: e-Services Mentor – Help! #44820
    Michael Duffy
    Participant

    TDS has a manual component where someone at the IRS has to physically turn on your access. It’s not in the user interface, so it looks like you should be all set, but when you login you just get an error message and get booted out. I had this problem back in May; since October I had my eFile application approved and had the appropriate access to download transcripts, but there was some sort of hold I had to clear. The rep at the IRS indicated the problem was related to the fact I did not eFile returns (I am an attorney and my office files returns under another EIN). This was a problem back in spring 2020 because the call centers were all shutdown, but they have been open since June. You may need to wait on hold a long time. They can clear the issue in about 15 minutes assuming your eFile application is all set.

    in reply to: Processing 2848 by CAF #44668
    Michael Duffy
    Participant

    I have a number of Forms 8821 from the fall that still have not been processed. The time for Ogden to process is well over 30 business days. In urgent situations I would use the PPS line and get via eServices.

    in reply to: Rookie question on Transcript Delivery System #43137
    Michael Duffy
    Participant

    The service center that handles TDS access has to manually turn on TDS for approved eFile applications. You need to call the center and get them to remove the hold. I had the same problem last fall through the spring, even though I was approved for TDS on my eFile application page for over a year. Fortunately the TDS support center opened back up in late May and was able to remove whatever the hold was. The wait times are pretty bad on this phone line typically, however.

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